I bought a contract phone at Mtn waterfall mall branch 23rd April 2013, According to our agreement mtn was suppose to debit my account starting from the 20th of may.just before the 20th the phone started to give problem than I returned back to mtn for repair, the consultant (Naude ch) told me that ...
I have now been trying to contact Mtn's insurance department for the last 2 weeks and it is just ringing. I send a mail to the address on the website and it came back saying the mailbox is full!!! I then phoned the call center and was informed that the Insurance department had a problem with their ...
I took my phone in for repair as it had an issue connecting to a computer (factory fault). this is a problem I only picked up later due to the fact that I did not use my phone with a pc till then. My phone was booked in at the MTN store at Waterfall mall on th 4th of June 2013, its been over a ...
After getting incorrect information on a sim swop from other MTN employees, I was yesterday helped by Mr. Nkejane in a friendly and efficient way (Even though I wasn't all that friendly to begin with) Thank you so much! ...
I applied for an Samsung Galaxy S4 contract in addition to a tablet contract I already have with Mtn. The salesperson told me up to 48 hours to approve on Thursday, 4 July at 15:30. Have heard nothing from Mtn since then. How on earth does it take this long if I already have a contract with you? ...
This is the worst service in SA. Every time I'm writhing a report of the same thing MTN send a generic response back. MTN is to big to face the problem. I pay MTN allot of money every month for this service. Well no more my contract ends next year and I will never do Business with MTN again ...