I have had serious problems with MTN starting from their service, misinterpreting of contracts, lazy staff, no interest in their work, MTN employers not taking customer complaints seriously and their messed up network resulting in one missing important calls even though the phone was on. I recently ...
I took my phone (HTC one x-imei-353426056041965) in for repairs on 23 May 2013 and up to date I still don't have my phone. No feedback has been provided. I made contact with the branch (TWICE) and NKULI advised that she will contact me back (sadly I'm still awaiting her calls). I then called the ...
I must compliment the MTN store in Fountains Mall Jeffreys Bay on the staff they currently have. While being assisted with (to me a BIG problem) the staff was so friendly & helped me with such speed and efficiency. I find it disgusting how some patrons speak to the staff. I have witnessed on ...
Dear MTN, One of the advertisements in your current booklet shows an E3251 USB modem with the capability of connecting 10 other devices via WiFi to the modem. This plus 2Gb of data per month comes to R129 per month. Finding this very acceptable, I have purchased this contract. Unfortunately I have ...
My MTN contract was due to expire end of June, so I asked to have the contract cancelled at the end of the 24 months. Come July, my number does not work anymore. I call the call centre on July 1st, and find out that they have cut me from the network. I ask them to correct this as I need my number, ...
We entered MTN in Century city just outside of Canal Walk to apply for 2 Samsung tablet contracts via our Company. We had all relevant documents needed and applied that day which was last week wednesday. They promised us it would take maximum 48 hours for approval. It is now almost one week later ...