Does MTN have any customer service? A new contract/upgrade signed 3 June with x2 iPhone 5's a 16g & a 32g. NEITHER works incoming & outgoing calls at our home 99% of the time. MANY calls, emails, reference numbers & store visits - all to no avail. Not one call or email (other than ...
Since 8 June 2013 my wife has been trying to resolve a problem relating to poor coverage & signal strength on her cell phone. This we had escaleted to various persons in MTN call centres, one of whom advised me that she should be patient for a few months, they will be installing an additional ...
Hi, I spoke to Elton who told me to go to the mtnactive website and to phone 083 123 8000 to reset my password. When I tried I noticed that I require my actually sim with me in order to use the 083 123 8000 number. After this I went back to the webchat and was given some agent called Phyllis, I ...
I went overseas and lost my sim card, went into MTN Canal Walk main branch and was helped by Toufeeq who assisted me in buying a new sim card for the sim swop... since then I have been trying to get the sim card activated with empty promises from the customer service online people, to the ...
So whats new at MTN, nothing! They still up your account, dont apply payments. This time screwing up my Credit Rating. In March my phone was taken over by my Company. But I still made my final payment directly to MTN using the same reference that I have used in past 2-3 years! So now this woman ...
Hi i applied for a Nokia Lumia on the 26th June 2013, R100 top up, meaning that i must get R100 airtime, 150MB and 25sms, however i had my own airtime on my sim, when upgrading MTN only upgraded me with 150MB which was use to update the phone, the phone just went off and never went on again, i took ...