I would love to thank Tebogo Mabula for the exceptional service I received. For the first time when I dial 173 I got to a consultant that values his job and passionate about service. I was so fed up with the services from MTN but the way Tebogo walk me through to resolve my issue was way ...
I have been double billed a promo fee for the last 3 months on my account, I called the call centre and logged complaints twice already, I have sent 3 queries via the online portal and nobody is getting back to me. When I called the call centre I was told that they can see the credit has been ...
I have been handed to the debt collectors who do not want to understand my financial situation. I have been paying a 24 months contract for 3 years now and there is no changes on my account since I lost my job in 2008 . We agreed on a minimum pay but it's not making any difference. I was owing R ...
I UPGRADED TO A BLACKBERRY 9900 ON 16TH FEBRUARY 2013, AND WAS BACK ON 8TH MARCH SINCE THEN IT WAS IN FOR 3 TIMES, EVERYTIME I LOSE MY INFORMATION ALL MY PHOTOS IT SWITCHES OF BY ITSELF AND THEN IT DOES NOT SWITCH ON AGAIN, AND AFTER LOOKING AT MY CONTRACT IT SAYS MTN HAS 3 OPTIONS WITHIN THE FIRST ...
My daughter has prepaid BIS services with MTN, cell number 073 989 6842. Every month around the 10 th the R60 is deducted, sometimes before the 10th. I advised my daughter to re-charge around the 7th in order to ensure that there are funds available for deduction and so that her services remain ...
I purchased a contract about 5 weeks ago (the 2gig data bundle including device and Samsung TV) I have still not received the TV after 5 weeks after I was promised it would be delivered this week. I am not happy with this service at all, and I have been patient for 5 weeks. Please fix this ...