I was promised feedback twice in the form of a mail, once on Friday while they waiting for the vetting department to get back to them and once on Monday when I phoned and asked for an update, I still have not received anything from them. I asked for a speedy process of my contract as I need the ...
Hi I am still struggling with MTN. I was incorrectly billed for June and now July 2013. i have sent through all my invoices to webmaster querying them. i was overcharged R191.22 and only credited for R40. i was billed for 2 upgrade charges on my July invoice. How can MTN be so incompetent! i would ...
"FINAL NOTICE FOR PAYMENT OF OUTSTANDING DEBT" letter i received. After unsuccessful attempts to phone your call centre from 3 JUly to 15 July 2013 with the following reference numbers: - 101700205 & 1307120000092215 (consultant= Itani) Calls were made to the call centre on 3 -15 ...
Hi All I have read so many complaints about "liquid damage" here is my story in a nut shell my new one day old phone was not working of box failure MTN gives me the run around, then told the problem was LIQUID DAMAGE, I was holding the phone in my hand when MTN head office phoned me and ...
I have two data packages with MTN - one for my PC and one for my ipad. We moved from Gauteng to the Kuils River area in Cape Town and since we have been here I am lucky if I succeed in sending or opening one email per day or do one banking transaction per day. I logged a complaint and it is now a ...
On Tuesday 02 of July my Z10 blackberry phone started to get very hot and the battery discharged very quickly. I switched my phone off. When I got home I tried to charge it but it did not want to charge, so I decided to take it to the Three Rivers service centre. I thought is was just a software ...