10 yr Cellphone contract blocked on 23/6/13, 9 days into month. Call Centre refuses to assist with any query until 15/7/13. Alledgedly used data of 2, 6GB on 22/6/13. Tried sending 3 emails with photos attached on 22/6. Size of 3 emails totaled 110MB. Did not go through on 22/6 after several ...
We started 2 new contracts 8 days ago, and spent the whole of the week trying to get MTN to activate the 2 phones. Spent more than an hour EVERYDAY for a week to the very useless call centre - 808 - on hold each time for an hour before someone answers the call. I strongly discourage the use of ...
HelloPeter call locked on 30/6 - standard sorry letter. Promise to call back but didnt. Logged two calls on MTN website. 2363629 no answer. 2375392 L Mosettla asked what the problem was was but every mail send back to him has been send back with a posmaster@mtn error. The call was already locked so ...
IM NOT HAPPY WITH MTN SERVICE, BOUGHT A NEW CONTRACT AND SWAPPED MY PREPAID NO TO A CONTRACT, I WAS TOLD THE SIM CARD WOULD BE ACTIVE AFTER 2 HRS, UNTIL NOW ITS NOT ACTIVE, CALL CENTRE COULD NOT ASSIST I HAVE TO GO TO THE STORE WHERE I BOUGHT THE PHONE TO ACTIVATE THE SIM. TRIED TO GET THE NO FROM ...
Khanyi a consultant in Clearwater mtn is very rude, unprofessional and has NO CLIENT CARE SERVICE. As a concerned client went to mtn sp on Friday (12.07.13) to enquire about insurance on my phone that I applied for the very same day I was signing for my contract. I was told by Gladness that the ...
I have recently opened a new contract with MTN, when the istore was having a special with the iphone 5. My previous contract was with Virgin Mobile, which I have cancelled and have been waiting to port my number to my new contract. When i asked at the istore, I was told this can be done. I have had ...