My complaint is regarding my Blackberry 9360 which was sent in for repairs on Monday, July 8, 2013 by the Blue Route store. I received a call today from the Repair Center not to advise me that this phone was ready for collection, however to tell me that my phone will only be fixed once an amount of ...
I fully understand the value of Telesales, especially in the Cell Phone Industry, but for Peet's sake, excuse the pun, teach your sales people some manners. Just like them, I also have work to do in the day, Teach them to ask if it is convenient for me to take their call before they rattle off ...
On Wednesday, 26 June 2013 my husband was promised the Samsung Smart TV he ordered would be delivered within the next 1 - 2 weeks. The consultant he spoke to was Khanya who advised him he would be contacted with regards to the delivery. We are impatiently awaiting that phone call and the TV. Please ...
I went to the MTN store on saturday 5 July 2013 to add a line on my already active account with MTN. They told me the contract would be approved by Tuesday 8 July 2013 and today its 16 July already and I still haven't received my Tablet. The lady at Festival Mall MTN where I opened the contract, ...
Where to start!! First it was banking details that were not changed as requested, then it was debit dates that were not change as requested on FOUR (4) different occasions. First I asked at the MTN shop at Garden Route Mall and then by dialing 808... How many times and how many different ways ...
Hi Veronica I posted 2 weeks ago about my problem since April with MTN. my package is due to be re loaded again on the 20th. I want to know if the matter has been resolved? I do not want to go a third month with LESS data than what I originally signed up for. Besides this, MTN needs to refund me in ...