Did a contract transfer (sim swop) and upgrade this afternoon. Asked the consultant to not turn my BIS off until my new sim starts working, he asked me to inform him when this happens so that he can deactivate my BIS. I then later received ( -3pm) my internet bundle (150mb) which has since been ...
At 12:40 this morning (01/12/2013) I had purchased and extra R50 airtime above the R100 worth of airtime I had with the intention of purchasing MTN's 1 day bolt uncapped data bolt. At 12:50 I received text message from MTN stating that the bolt has successfully been activated. This how ever was not ...
MTN recently upgraded their website and I was so excited about it cause it showed me the data and airtime that i have on my contract phones. When I tried updating my details it asked me to enter a South African ID Number, I don't have a South African ID number. Has MTN forgotten that they also have ...
On 11/1/13 i went to the MTN store in La lucia & told the consultant i wanted an internet package for my ipad. I wanted to pay a flat rate per month and asked what he had on offer. I was told that the contract was R129 p.m for 2gb. I signed the contract on this basis. Each month thereafter my ...
1. I have received my latest invoice from MTN and I have been billed R1328.06 for data which I did not use. I have an Iphone 5 and have my APN set to Afrihost as I am using them as provider for my cellular data. I have reported this to the MTN service centre in Brooklyn but I have not received any ...
Unfortunately my complaint was registered and I was not able to post a compliment as only one report will be accepted in a 5 day period. I want to say thank you to Danell Govender who with great patience and true customer service listened to my complaint and then ensured that the right person ...