I had an issue in January where my motherboard on my galaxy S2 was replaced under warranty. so in June i decided that due to me not working anymore I would not renew my contract. I proceeded with contacting the call centre to explain my situation. during this time between June and July I began ...
I submitted a complaint last week pertaining to the ongoing issue I am experiencing in not being able to send SMS's (only bbm and whatsaap). I spoke to one agent who gave me the following instructions #330*0000# then press the call button. I was advised after doing so to turn my phone off and on ...
I've been an MTN customer for over 2 years now. On 01/08/2013 I received a SMS from my bank saying that a debit of R2233.77 had come through from MTN. I called MTN immediately to enquire about this and was informed that some customers were over billed including myself. I was assured that I would be ...
After I have paid for 3months I have not had my TV (part of the package i bought) delivered. The people keep saying that we are waiting for stock, and then they say that they are waiting for MTN to sign PO numbers... then they go back to saying they waiting for stock!! This is the worst service I ...
I received a bill for my 3G card amounting to R4251.58 for the month of July while it was sitting in my bag unused. Several attempts were made to get clarification and a month later STILL no feedback ...
Poor service keep on passing the back spend thousands a year me and my husband with mtn my phone black berry went in for repairs I keep on hearing then it is not finish then there is a issue then it is in despatch but my phone are no where to be found. marietjie bothe 0833582373 ...