I was at MTN longbeach mall in June 2013, and asked the consultant, should I not cancel my contract, would the monthly fee still be R149.00. She said that this was correct. It would continue the same as before and I would be able to cancel or upgrade should I want. As i was not ready to upgrade, ...
Yesterday i got a call that i owe mtn almost R8000, Due to the account that has been opened in 2012 October, against my name. The adress is from somebody in rustenburg, while i have never been such place and I stay empumalanga. How to do you sell somebody a cellphoune withouth confirming his ...
I phoned in on the 15th of August to upgrade my phone and spoke to Kabu at the MTn head office sales departmment. I was told it will be delivered in 3 days. On Monday the 19th of August it was delivered but the surname was wrong and they wouldnt give me, I called at the mtn head office again to ...
Almost 3 months ago i wanted to downscale on my contract. i was told to use the balance i had so that i dont loose it. i did that with a R200.00 balance which i forfeited and now am having constant problems with my phone being cut off and the problem not being sorted out. i do pay the amount that i ...
I recently bought a data bundle from MTN but realised that when I've been using the internet on my phone, I've still been paying a staggering R2 / Mb that is still being deducted from my airtime balance. I.e. my data bundle remains unused. I called several times yesterday and was passed from one ...
I am so fed up with MTN i am on the verge to drop al 4 contract. They tell you you have 7 days to return a phone if you are unsatisfied, i did that within 7 days as the phone gave me problems now they are telling me they cannot exchange it as it did not give them in less than 12 hours the same ...