What happened? Well, nothing happened. I received an automated response, I responded back and is ignored. I always thought that MTN was the best, well after so many years - being a loyal customer, this is what I get - no response. MTN your signal strength is shocking in this area. What the are we ...
I have made several calls and sent several emails to MTN CUstomer Services as well as MTN Technical Services regarding extremely poor network coverage within the town of Vredenburg, Western Cape, West Coast, 7380. MTN sent a technician to my home and he told me a very bs story of my house being ...
I have 2 top up contracts which means that my debit order should be the same every month but last month it was more than usual, so i contacted our on site MTN office and the guy Cealan logged a qquery for me on the 07 Aug, I have not received any feedback from this query, Cealan has forwarded me ...
I've placed a complaint on hellopeter on the 31st of july 2013. On the 8th aug 2013 mtn responses asking an enquirie. I responded with a 3 page explanation and photo's regarding the problem. My REQ Nr 24722911. Attention veronica. I've received req nr # 6901356, # 6900687, # 6900696, # 6900704. AND ...
My iPhone 4s had a faulty earpiece speaker and was taken to Mobile Communications in the liberty midlands mall, Pietermaritzburg, for repairs. I emailed MTN asking when my phone would be ready for collection and was told that the phone was unrepairable and that i would be receiving a refurbished ...
Hello NeedHelp, Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the excess pay in on your handset. We apologise for any inconveniences caused as a result of this. We understand the frustration that you endured ...