I cant believe MTN being one of top network providers in SA! I have been struggling to get in touch with the insurance department for 5 days, no response via email and I'm hanging on via telephone for like 15 mins! I need to sort out my phone and this delays the problem, plus I cant make use of ...
The past few days mtn subscribers find it hard to receive (and make) calls. the phones keep going over to voicemail and people cannot reach each other. today has been the worst as the problem continued out of the night into daytime! i think i will have to switch to vodacom. they NEVER COMPLAIN. ...
I applied for a contract phone and was approved, but i asked them to cancel as i could no longer take the item. They verbally confirm its cancelled. I was sent a bill at the end of July, and i went to query at Menlyn they told me it was a mistake. They advised me to fill in their Query Sheet. I did ...
I have never seen anything like the way MTN treats their customers. Changing terms and conditions and overcharging their loyal customers as they please. They are the most in competent and uninformative mobile network! If you are going to overcharge me on something, it wouldn't kill you to inform ...
I have upgraded my mtn 200 on the 3rd of june 2013 still am only getting 200 airtime no data or free mtn minutes as stipulated in my contract have been told to go back to the store then I had to provide my contract as your copy was gone, since then I have been told for the 3rd time it was sorted ...
Received a Sony Experia on contact renewal May 2013.The screen cracked and quering this with the local MTN branch they advised that they could not assist or even look up any details regarding the contract on their system. The staff were not willing to assist in any way. This is the second time that ...