My motor financer, MFC, a division of Nedbank, has debited my account on 07/06/2013, and our agreement was that my debit orders will go off on the 21st of every month. Now my account is sitting on a negative balance. They sent me an SMS on 06/06/2013 stating that my debit order of 21/05/2013 is ...
Firstly the last statement received in April reflected a credit value of R16k, when we first started querying in May this via the call centre they sent us statements only could not assist with the reason why there is a credit value. these statement now reflected a debit balance of R70k, Then I was ...
I had an account with MFC and settled the account more than a year ago. However, MFC still ran their debit orders. I called the customer care manier times and was sent from pillar to post, and given endless promises that I would be phoned back. The consultant handling my account is Thuso Serole, ...
I spoke to MFC last week regarding my debit order which hasn't gone off from the 31st of May. we discovered that they had the wrong banking details, they fixed it and then set the debit order to go off the following day, it is now the 19th and still no debit order went off. I phoned several times ...
I sent my car for a 120km service today at margate vw and I was told that innovation covered my car for 105km and now I have to pay from my own pocket for this service, and to my suprice the other person had also posted the same complaint on this column and MFC promise to do a follow up, this is ...
I received an sms from MFC a couple of weeks ago that I qualify for an early settlement discount. When I dialed the 012 436 3054 number supplied on the sms, I could not get through to an agent after 20 minutes of holding. THIS IS UNACCEPTABLE SERVICE!!! ...