Tried the call centre to get settlement amount for my car. Holding on for 27 minutes until i lost my patience. Got onto the website and sms'd what was required then an automatic reply said that there is no email address on file, replied with the email address and ID number then the reply wrote 'MFC ...
What the? I got my statement and you've justed added R30000 onto my account "initial finance" charge. What is this? Your call centre - 45minutes holding and still no-one answered. I've sent 2 emails - no reply!! Lets see how quick you phone me when I dont pay this month!! ...
I have been on hold for over 40 min with your call Center. This is ridiculous. No Call center should ever take this long to pick up a phone??? I just need to clarify something on my new statement, which I don't understand. You wasted 40 min of my life, now you can make an effort and contact me ...
I was 2 months behind on my car installment because I was unemployed and my husband lost his job. I sent them emails every month if I wouldn't be able to pay on time. the last one they "didn't" receive and as Murphy has it my laptop crashed and I lost all my emails to prove that I have ...
I have to say Being with MFC, really the biggest mistake ever, You cannot phone in and Enquire about your account, or ask anybody in the Finance to discuss any discrepancy or anything that you need clarity on the Opening balances or anything for that matter... Can someone please call me, I need ...
I requested a certified copy of Natis to be e-mailed to Mercedes Benz in Boksburg, referred e-mail address and contact number for Mercedes but nothing happenned, it is now the 3rd weeks i'm struggling and frustratated due to my car standing at Mercedes Benz Boksburg just for replacement of the new ...