These most annoying call center agents refuse to cancel my contract upgrade order. I have called them on numerous occasion, with no luck. First call was made in June 2012... to date the upgrade order is still on Vodacoms database. Because of this I am unable to upgrade contract for a year now, only ...
I have decided not to accept the upgrade of a Blackberry through Vodacom (outsourced to Rewardsco). I have been on the telephone to Rewardsco for over TWO HOURS and no one asnwers my call. I want this contract termintated before the 14 day cooling off period kicks in but i CANNOT do that because no ...
Hi, Last year November 2012. I entered into a telesale data bundle contract with Rewardsco as a Vadacom approved dealer. The deal was for a subscription to data bundles for my lap top and for my phone. As part of the deal I was told I will receive a modem for my lap top with a new sim card and ...
I completed Vodacom upgrade through the company. I was not informed that the handset is out of stock, a week later upon me asking where the handset is, I was informed that the set is out of order. In trying to get the order cancelled, I have given up on six different calls, where I was waiting for ...
On the 4th of January i received a phone from Rewards co. Upon inspection the phone i decided to cancel it that very same day it was delivered. After calling the call centre numerous times i eventually got through after beening on hold and also cut off many times. I cancelled the upgrade, was given ...
I have upgrade my contract through Rewardsco last year who is supposed to be an approved Vodacom dealer. When I upgrade my contract and phone I also upgrade my insurance to the amount I was advised would be sufficient should something happen to my phone. To my suprise when I wanted to claim from my ...