There was an agent that contacted me, a few weeks ago, who proceeded to place an upgrade order on my behalf. I went to the Vodashop a number of times in an attempt to process my upgrade, however the agent at the store exclaims that he's unable to process an upgrade due to an existing pending order ...
This complaint is on behalf of my grand mother Paulina Nhlapo. On the 25th of January she was contacted by one of your callcenter agents selling her a TOP-UP Contract of R135.00 per for her number 0825403581, she never received any handsent with this contract. She has not missed any debit order of ...
I did an upgrade which rewardsco called me to do. I upgraded from 3G to 5G package and received a router 2 days after the call. At the end of the month now we have run R200-00 over our 3G limit, when this was supposed to be upgraded to a 5G package? I called and got NTHOKOZA DLAMINI! This lady ...
0319405050 Durban call center, miss calls every hour for the past 12 hours yesterday. As a telesales company, the pathetic explanation you give for nuisance calls on your website indicates your mafia styled sales strategy with blatant disregard for the costumer base. [URL Removed] This conduct is ...
I cancelled my contract last week Monday, and the handset was collected from me last Friday (8 March), yet I still haven't received any written confirmation that my upgrade has in fact been cancelled. I don't understand how you can issue an upgrade in less than 48 hrs, but you are taking your time ...
I recently upgraded my Vodacom modem and Rewards Co also changed the package without any consent. The number is 0827173552. I was using the internet until I realised that I ran out of data quicker than I normally do. This is because my previous Broadband Advanced 2.5 Gig plan included the Night Owl ...