I cancelled my contract last week Monday, and the handset was collected from me last Friday (8 March), yet I still haven't received any written confirmation that my upgrade has in fact been cancelled. I don't understand how you can issue an upgrade in less than 48 hrs, but you are taking your time ...
I recently upgraded my Vodacom modem and Rewards Co also changed the package without any consent. The number is 0827173552. I was using the internet until I realised that I ran out of data quicker than I normally do. This is because my previous Broadband Advanced 2.5 Gig plan included the Night Owl ...
I've been unsuccessful in getting through to your contact centre - your agents hang up due to being unable to hear me. I know for a fact that my phone is not faulty. And i am yet to receive acknowledgment of my email to [email protected] and [Email Removed] One of your consultants processed a ...
I should've gone on to Hellopeter before accepting my Vodacom upgrade from Rewardsco. I HAVE BEEN ON THE PHONE FOR 2 HOURS!!! WHY ARE YOU NOT PICKING UP??? You obviously don't live up to what you say on your website: "Our entire business value-chain is geared to provide a professional and ...
At the end of January 2013, I received a phone call from Rewardsco offering me and upgrade on my Vodacom contract since my 2 year term was over. Unfortunately I agreed and received a Nokia Windows phone the following week, which I immediately was dissatisfied with. Rewardsco had told me that if I ...
I was contacted by Selena who sold me a Vodacom contract as an upgrade. I asked her TWICE if BIS settings was included in the contract and she confirmed. I said to her that if that is not the case, I am not interested in upgrading. (Voice recordings is available) When the new month started I ...