I've been unsuccessful in getting through to your contact centre - your agents hang up due to being unable to hear me. I know for a fact that my phone is not faulty. And i am yet to receive acknowledgment of my email to [email protected] and [Email Removed] One of your consultants processed a ...
I should've gone on to Hellopeter before accepting my Vodacom upgrade from Rewardsco. I HAVE BEEN ON THE PHONE FOR 2 HOURS!!! WHY ARE YOU NOT PICKING UP??? You obviously don't live up to what you say on your website: "Our entire business value-chain is geared to provide a professional and ...
At the end of January 2013, I received a phone call from Rewardsco offering me and upgrade on my Vodacom contract since my 2 year term was over. Unfortunately I agreed and received a Nokia Windows phone the following week, which I immediately was dissatisfied with. Rewardsco had told me that if I ...
I was contacted by Selena who sold me a Vodacom contract as an upgrade. I asked her TWICE if BIS settings was included in the contract and she confirmed. I said to her that if that is not the case, I am not interested in upgrading. (Voice recordings is available) When the new month started I ...
These most annoying call center agents refuse to cancel my contract upgrade order. I have called them on numerous occasion, with no luck. First call was made in June 2012... to date the upgrade order is still on Vodacoms database. Because of this I am unable to upgrade contract for a year now, only ...
I have decided not to accept the upgrade of a Blackberry through Vodacom (outsourced to Rewardsco). I have been on the telephone to Rewardsco for over TWO HOURS and no one asnwers my call. I want this contract termintated before the 14 day cooling off period kicks in but i CANNOT do that because no ...