Very disgusted by Mondo Mobile. Pathetic service and incompetent call centre agents have me reconsidering my service provider. I hope Vodacom drops them as an approved dealer. I was promised an iPad 4 along with a wireless router on a My Gig 2 for R379 per month. The agent contacted me on November ...
Friday 29th November 2013 I received a call from Keenan -he advised he is from Vodacom and I can upgrade my contract. He advised that I should upgrade to 1gig as I am not using all my credits on 3gig and I am losing. My monthly fee would come down from R226.50 to R69.00. He also advised that I can ...
10 days since I cancelled upgrade with Mondo Mobile (MM), tradepartner of Vodacom (VC) NOTHING. 15/11 Lydia from MM called inform I'm due for upgrade, explain their excellent service. 16/11 reversed 1 upgrade, wanted SamsungS4 not SamsungS4mini, Shevon told me no problem, will be reversed and ...
Hi, I received a call on the 4th, asking if I would like to upgrade. I did, received phone on the 6th Nov, did Simswop with vodacom on the 7th, today is the 11th and my simswop still hasn't been activated. It keeps saying on the phone no sim. According to Vodacom the simswop was successful, but as ...
I did 2 upgrades on 22 October. I am still waiting for the 2nd phone to arrive after numerous phone calls and promises. My advice - don't use these guys to upgrade if they were the last people on the planet!! They are an irresponsible bunch of who don't seem to know what is going on in their ...
I cannot explain how annoyed I am with this company! I started getting phone calls from them about a month ago - I took one call (the first one) told them I was not interested and to please not contact me again. I remembered their number being from the Durban area (dialing code 031) - thereafter I ...