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Mondo
Found 55 reviews / complaints
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Mondo
About my cellphone contract (data)

MONDO PHONED ME THE BEGINNING OF JULY 2013 AND OFFERED ME A CONTRACT (UPGRADE) A SMART M DEAL. I ASKED THE LADY IF I COULD USE THE DATA FROM MY IPAD (3GIG) ONCE I REACHED THE LIMIT ON MY SMART M CONTRACT AND SHE SAID YES I COULD, SO I AGREED TO THE CONTRACT (SMART M) THEY SAID THE CONTRACT WOULD ...

Mondo
Upgrade Failure

Mondo Mobile, or Rewards phoned me for an upgrade in Nov '13, we are now halfway through the first month of 2014 and I have still not received my new device or a courtesey call to explain the failure. I have sent them messages and e-mails to contact me ASAP and still no response from their side. ...

Mondo
A phone without a SIM card

I accepted an upgrade from this company, having misunderstood that they represented vodacom. It was a busy time of year, so I got to the phone later than I should have, and found that my old sim card was too large. This had NOT been discussed during the telephonic conversation, as far as I recall ...

Mondo
Cancellation of contracts

I was promised that you will cancel my contracts (5) but only one was cancelled. Because of this I have made several phone calls to Vodacom and yourselves to try and resolve this, to no avail. So now you leave me with no choice. This is the poorest service I've had from anybody. ...

Mondo
No existant service

I was called on the 13 December with regards to an upgrade of my Vodacom Contract, which I agreed to. I was promised that the phone would be delivered within 2 working days.By the following Friday, 20 December, the phone was still not delivered. I called in and spoke with Ryan who promised that the ...

Mondo
Upgrade not cancelled

Hi. On the 26/11/13 at about 17:15 I was contacted by te lady called Trisha who said is calling me on behalf of Vodacom regarding my upgrade she offered me a Sony Z. I said I was interested in a Samsung Galaxy Note3 that comes with a galaxy gear. She was a bit confused as to wat I was talking about ...