Without advising customers, Metroplitan Odyssey has been taken over by Momentum. There is a link from the old website to Momentum, which is wrong, but i managed to get through. When trying to register, i got an error message. I used the chat facility to register a query. This was over a month ago, ...
The merge between Metropolitan and Momentum are being done by monkeys. To try and get any information from the old Odyssey policies are like trying to make a brick fly. I am a broker, and have never received such bad service from any Insurance company. I am flabbergasted that in today's world of ...
What is it with Momentum as a whole and sending the pregnancy benefits that we are meant to receive as paying customers?! Finally after ages of emailing Momentum I got the package from them, now I am STILL waiting for Multiply to send their "Momentous Baby" package as promised, even after ...
I'm not surprised but the vast number of complaints on the website linked to Momentum, this has been a disastrous two weeks with regards to my withdrawal from funds at work, the call centre agents answer the phone like a colleague has just called them never introducing themselves as who they are ...
So I resigned from my company and momentum was our retirement admin. my company never sent me the required docs for my with drawls so I contacted momentum, I was told the will send me a withdrawal form, I must fill it in, send my bank statement and will have my money in 7-10 days. No one bothers to ...
Trying to get a life policy going for months now, no feedback coupled with pathetic service seems to be a standard operating procedure. Just called again, exteremly irritated at the communication of documents oustanding. ...