Debbie I have been waiting for your response for weeks, we have not been covered with momentum for the last 2 months already and still you guys are deducting the same amount that was not agreed upon. I asked you to change the options and still received no feedback till this day. Seem like the only ...
I have had constant problems with Momentum ever since i joined. Have actually written about them before on this forum and the crux of the issue is the same: You speak to one person and they tell you one thing and you speak to another person and they say something completely different. My partner ...
Momentum Health doesn't reply to emails, I have sent numerous emails regarding the payments for my premiums. I don't want my membership to be terminated so I emailed to find out what my options are but nobody cares. When my premium is outstanding they are really quick to call me or email but when I ...
I have just joined Momentum Health and I have only 1 complaint... there website is not user friendly!! For example, they greatly mention all of the helth benefits that are available free of charge under Health Platform Benefit, and kindly ask you to pre-notify them via the website to enjoy these ...
I needed authorization for 1 of my dependents and i called into the call center for authorization because i am not on medical aid for an entire year they needed to do an investigation however the doctor refuses to fill required documentation for momentum they refuse to give me the authorization and ...
Since inception of 2 health scheme policies had bad service. Premiums increase without notification, forever having to get affidavits/ No notofication that Momentum withdrew Care Cross, hence having to pay cash for Dr visit- no benefits available from ingwe network. Informed cancellation of both ...