Hi I've joined momentum since May 2011 without breaking, but when I claimed 2 case for my wife's maternity things at last Dec, the answer were that my membership was terminated. First they told me my membership was started Jan 2011 to Aug 2012 so at the time of last Dec my membership was ...
I paid cash for a emergency visit to a non member Dr on 14/02/2013, That same morning (before 09H00) I have send you all the required documentation for my refund. I had to call three times to get this done since some of the advisors I spoke to was completely incompetent, one lady placed me on hold ...
Since I have joined Momentum health there has been a complete lack of communication. I seem to have problems every month with them. Certain things with regards to my medical aid plan get changed without me being informed and then I accidentally find out when I need to make a claim. My recent issue ...
I have emailed twice asking for a landline number as 0860 numbers are very expensive when you only have a cell phone and have been ignored. Do they not have a landline number and if so why do they not let me know. Surely I'm not the only person who only has a cell phone ...
In November 2012 I contact Momentum for forms for medical aid, i send my documents of to Nosipo Numalo and still not received a response. I phoned Momentum back in January (was overseas over the holiday) and I had to send documents of again. On the 15th of January I received email stating that I am ...
I was with Momentum Carecross last year this year you have changed me to Momentum Access. You gave me a list of 4 service providers. The one doctor is out of my area the other 3 are not registered with Access and are not interested. How is it possible that you give me these as potential service ...