Member :6908835 Dear Rushinka, Following our telecon last Monday I received an email asking me to telephone the chronic dept to arrange delivery or collection of my chronic medicines. When I telephoned on Tuesday I spoke to a Meyer or Mia who knew nothing about the arrangement - she said she was ...
I have been querying a shortpayment on an account since 19/3/13. I spoke to Ashley on 19/3/13 who referred the qry to the TL who conf the account was processed incorrectly & was sending it for reprocessing, Spoke to Xolisi on 7/5/13, Jean - 24/5/13, Xolisi - 25/5/13 and on this day he told me ...
Sick and tired is not even the correct words - is one nice way of saying this. I cancelled my medical aid in January with Momentum Health. I had a hospital plan and a savings plan. As soon as the medical aid terminated there was a time of 4 and a half months before the R 9000 and odd rand would be ...
Eceived an authorisation number, when the doctor submitted the authorise claim got rejected because of momentums error after this was sorted claims still got rejected after and did not receive feed back I phone the call centre more than 20 times a month momentum has really disappointed me. ...
I have had my Momentum Scheme for 1 year and 9 months now. I took this medical scheme for it's UNLIMITED chronic benefits as I have been diagnosed with a chronic disease. I saw Momentum having one of the best schemes for coverage for a chronic diseasem but yet, this is not true. I was penalised for ...
I asked Momentum for a quote, they did, I accepted the offer and premium as well as the disclosure of the waiting period etc. After the second month, they pushed up the premium, queries resulted that they had quoted me on 2012's premiums, and I must now pay the new premium. I took it as they ...