THis is a message to Surplus Mibfa the service is apaulling really worst service we had ever had in insurance payements history. They keep asking for your id number and keep saying this is missing this is needed and when you do send it to them it takes another year for feedback. This claim is ...
We have been trying to contact the call centre no one answers .the contact number tells you to hold on after a while you get cut off. The Cape Town office cannot assit us they tel us to phone head office!! after receiving a sms confirming documents have been received and is in process!! Mr Fouten ...
AJ Gelderblom did not receive his pension payout from September 2013. He inquired a few times and was told that it was because he didn't presenting himself as alive. He faxed and post all the documentation requested 1st November 2013. On the 7th November 2013 he confirmed with them if they received ...
We have submitted twice survival certificate for my Dad. He is suppose to be getting monthly pension from MIBFA, since October he did not receive the payment. I understand the rational that they need to make sure that he is still alive. I made contact with the call centre today to follow up. Neo ...
My father Lionel Harris did not receive a pension payout from September 2013. He enquired and it was due to him not presenting himself as alive. He had moved and not changed address. All the documentation was completed and handed in on the 1st November 2013. On the 13th December 2013 my husband ...
Everytime we phone its excuses, "please phone again in 2 weeks" its been 5 months almost, which should only take 2-3 months according to the first person i spoke to when i phoned to follow up. Why are we waiting this long for money that we pay every month to be paid back to us. ...