Queries regarding SURPLUS at MIBFA are totally unsatisfactory, when a member calls the Call Centre to inquire whether or not they qualify for the SURPLUS you get different feedback from different Call Centre Consultants, some of which are extremely rude and unhelpful. Applications that i submitted ...
My father passed away in October 2010, we applied with the metal industry 2012 for my father's surplus fund with no feedback. today i call and the call centre agent tell me i have to wait a further 6 weeks for statements to be emailed to me, then i would need to fill out forms again and post them ...
Kindly assist, I have a problem wtih the company by the name of MIBFA in South Africa. company doesnt seem to be eligible. They are supposed to be an administration company for pension and surplus funds. Their call centre number is forever faulty or you stay on the line listening onto voice prompt ...
Hi I have been on hold with my pension fund claim for a long time now and just cant seem to cope with this misleading information that's been given every time I call. Every week I call they give me different stories like (your claim is been finalised by S.A.R.S, we are busy with your company ...
Hi There I really hope someone reading this can assist me. My claim were received by Mibfa on 23/10/13 which make it 3 months and 5 days. Now, I know their processing time is 3 - 4 months but after seeing what other users wrote about Mibfa on Hello Peter I am really getting worried. Nevertheless, ...
I applied for my surplus in 2011 and i am still waiting for my payment. You spend hours on the phone trying to get through to this department and when you do get through the agents are most unhelpful because 95% of the time they cannot give you answers and there is no person in a higher position of ...