If there are any Mercedes owners out there who are considering going over the heads of agents to complain to Mercedes Benz SA, don't bother you'll hit a brick wall of arrogance and lack of interest! I merely contacted MB SA to ask for help in understanding why my MB needed so many major repairs ...
Bought a brand new C200 last year in August and the car has been in and out of the workshop for the last 8 months without been able to resolve the problem. The car spontaneously shakes and loses power lasting from a few seconds to a few minutes. Last week I nearly cause a major accident when the ...
I am rather shocked by the complaints regarding Mercedes Benz and wonder why people do not take their vehicles to other car service centres? In the beginning of 2012 my C180 developed a problem which at first was misdiagnosed and later repaired to the value of over R20 000. This car was new when I ...
My Husband and I went to Mercedes Benz in Bryanston yesterday to purchase a new M Class. We arrived and were then told that a the salesman's computer had crashed and they needed 10 minutes and will be with us shortly. After Waiting for half an hour, the salesman or any of the others that were there ...
2009 mercedes purchased from new had a steering mechanism problem on 65000 kms. emailed Germany to get some answers in South Africa. Was promised to be looked into after getting a mechanical report on it. Never did happen. My gripe is the part to be of an inferior quality in a branded car and to ...
My car went in for standard A service. I added a request for them to check the cooling system as the thermometer did not get up to 80 degrees, even on long distance driving. As an engineer I suggested they might want to check (or replace) the thermostat. This obviously affected the fuel ...