I've just tried to trade in my 12 month old E class cabriolet with 15k on the clock. Mercedes offered less than 60% of what I paid for it. So much for a premium demanded brand!!! Absolute rip-off and completely unjustifiable. ...
Our cars steering rack decided to give in on a Monday morning and had to be towed to Mercedes Bedfordbview - being told our car would be there for around 3 weeks made me cringe at the thought of no car for that period of time. Genevieve stepped in and assisted us efficiently and for kindly and even ...
Mercedes B200 CDI with faulty CVT automatic gearbox was booked in at MBenz Menlyn on 13 August 2013 to repair. Valve Body was found to be faulty and replacement part ordered from MBenz in Germany. Estimated cost to be around R27000.00. Goodwill claim was lodged as vehicle has done only 112000 km ...
I contacted Mercedes / Daimler in February re. a broken jack. It is my second Mercedes Vito Crewbus and our jack also broke after using it a few times on our first Vito. Our second Vito's jack broke after our first use. I wrote a letter to Head Office and was scolded by them that I did not follow ...
Thank you Mercedes-Benz Constantia Kloof. I had a drained battery this morning and phoned the Roadside Assistance line at 05h00. The call centre promptly arranged for an employee from the Constantia Kloof branch to come out and he was there within 30 min. He had the car started within a minute. ...
I ordered a car in 09 feb 2013 I was supposed to get it in july then they said September now they r saying Feb 2014 nd its more by 10%. Mind you I am the one that calls them for updates they never once picked up their phone to let me know what's going on. I suspect they sold my car to someone else. ...