Repeatedly suspending my account for the past 3 months after not collecting the available funds from my bank account, After spending over an hour on the fone last month with Medshield the matter has not been resolved. My bank manager has also tried to solve the problem with Medshield without any ...
We have been with Medshield since 2006. Towards the end of 2012 everything changed. There was always a problem with our claims. If it wasn't an ICD10 code it was a tariff code that was wrong. I had to constantly nag to get anything approved. 2013 started off with our day-to-day benefits being ...
My gripe with Medshield is an ongoing exhausting one. We cannot change medical aids due to laws in place that make this too risky. I have been with them for 25 years, on one of the top cover options. My wife is on chronic medication, they used to pay for her injections in full, now I have to make a ...
It is taking medshield 6 months to pay for a blood test that was taken in february this year.they rejected the claim because of an invalid tarrif code.i contacted the lab and asked them for the correct code which they said was correct .phoned the call centre once again and told them the person said ...
My wife needed to undergo a procedure and was admitted to Morningside Medi Clinic on 10/06/2013. She paid the hospital R 20, 000.00 upfront. Subsequently, Medshield insist on paying the hospital instead of the member, despite numerous queries that have been lodged with the medical aid. ...
I was on suspension for not paying for the one month all good and well. The next month they debit my account for two months of which the one month I never got to use any benefits. They are eager to send me a email to say they debiting my account on the 01 August 2013 for two months but up to date ...