I applied for additional chronic medicine benefit on the 9th of January 2014. Discovered on the 15th that they added the medicine wrong from the doctors prescription. Now I'm battling to restore the medicine they cancelled and that is kind of hard when you have to hold 30 minutes plus for the call ...
Early in december 2013 i used your site and submitted my details for a callback to possibly join. Guess what, more than a moth have passed and still no call. Good Work!! ...
Our daughter was admitted to hospital on 25/10/2013 with a PMB condition. The hospital bill was covered in full, but when we received the doctors accounts we realized that some of them were short paid. We queried this and was informed that the doctors used the incorrect ICD 10 codes when the ...
During August I received documents from Medihelp asking to submit my proof of income documents for my medical aid. As I am a pensioner, I submitted the documents that I received from Dept of Government Pensions Administration Agency once a year. Every second week since August 2013 I receive SMS's ...
Got approval confirmation on 17th Oct 2013 and told that Inception date would be 1st Oct 2013. I then requested change of Inception date to 1st Nov 2013 and was told by consultant to write a letter and email to them, i made several enquires to make sure that everything was in order to no ...
Good Day on the 17/12/2014 i spoke to the call center regarding my dad's medical aid as they are pensioners, i spoke to a black gentleman, He sent me documents to fill for proof of income. On the 18/12/2014 Charlotte emailed to advise that the documents has been send for procesing, as i sent the ...