I have been with Medihelp for close to three years, my monthly installments amounting to upwards of R32 000. Since being a member I have had one optometrist appointment and two doctor appointments. Whilst there the doctor referred me to a specialist. I called Medihelp and asked the process. ...
I was not informed that my membership had been terminated as of 2013-12-31. I was sent letters stating that I owe fees which I had made arrangements to pay as per invoice. Now when I need to fetch my chronic medication it has come to my knowledge that my membership has been terminated without being ...
Hi I would just like to thank JD for his great service. i was holding for a while on the line due to high call volumes, and he made it all worth it.by the time i put the phone down, i was aware of all my benefits as a customer. WELL DONE on your work JD and keep it up. there are a lot of call ...
I was admitted to hospital during December in Constantiaberg Mediclinic as well as Kloof Mediclinic. Both hospitals called for authorisation before they admitted me to hospital, THUS, they did receive authorisation numbers from Medihelp. Otherwise they would definitely not helped or treated me in a ...
With a fully paid Medihelp 'Dimension Plan 1' hospital plan in place, I on 24 October 13 landed in hospital after a serious car accident. Medihelp is now refusing to pay the 100% costs for treatment in hospital because it was administered in the 'trauma unit' of the hospital and not in a hospital ...
ON THE 16TH MAY 2013 AND 17 MAY 2013 I LOGGED A DISPUTE WITH THREE CLAIMS NOT PAID . ALL I GOT THE SAME DAY WAS THANK YOU FOR YOU EMAIL, IT IS RECIEVING OUR ATTENTION, DO NOT SEND AGAIN. TO DATE I HAVE HAD NO RESPONSE TO MY EMAILS. I HAVE TO KEEP CALLING MEDIHELP TO CHECK ON THE CLAIMS. A VERY ...