A Mrs van der Heever phoned and told me they want to cancel my membership if payment isnt made so i told her payment was made a week ago. Now today i had to find out my membership was canceled is September already!!! They never go that extra mile for there clients always just money!!! ...
I contacted Medihelp on Wednesday, and I waited forever for someone to answer. So I felt rather irritated but thought maybe it was just Wednesday that the Call Centre was taking a bit longer and I left it there. Today I have been waiting for someone to answer again - and once again I have been ...
I just went to my dentist and was informed that from 2013 Medihelp no longer pay for dental cleaning for Necesse members over 16. So now I have to pay for my own cleaning. That is ridiculous as a dental cleaning is a basic dental service. I see Medihelp have increased their fees yet their benefits ...
My husband needed to go the the doctor so we got a code to see the doctor, but now we found out the the medical aid once again didn't pay the doctors apointment, I must say since we started using this medical aid we have had problems!!! worce medical aid that there is ...
I have recently joined medihelp and the joining process was extremely fast and efficient but ever since then it takes days on ends for your emails to be responded to and to get through to the customer care line which I have spent an unnecessary amount of money holding for an operator, thus my ...
After numerous attempts to get a competent person to contact me regarding a service I never received from Medihelp I am still battling to sort out this headache! I have applied online for a medical scheme and expected someone to phone me back for a quote etc. Nobody ever made contact, after 2 ...