Medihelp, you should appoint more personnel to do authorizations as we just can't get through to you. I even read on your own site that people must get authorization and try to phone and send emails but you don't respond. You are supposed to be one of the top medical aids, but what is the use if a ...
Yesterday I was shocked when my monthly contribution was deducted and it was so much more that what I have budget for. When I phoned Medihelp the consultant told me that they used my annual salary to calculate my new contribution even though they did receive my proof of payment in October 2013. If ...
SINCE TWO MONTHS AGO, I HAVE ATTEMPTED TO LET MRS MM JOUBERT JOIN MEDIHELP. I HAVE BEEN SENDING NUMEROUS EMAILS AND MADE SEVERAL PHONE CALLS TO HESTER WESTERMAN TO FINALISE THE APPLICATION ON THE FOLLOWING DETAILS: HESTER WESTERMAN; CMAC Medical Consultant; Work telephone no. (017) 6315439; Fax ...
I joined on the 29/01 and was told that because I joined so late they will not be able to debit me and I can either do an eft or they will double debit me the next month. I chose to do an eft and did so on the 03/02. I got an sms the same day to say they will debit me on the 06/02. I have been ...
On the 31st of December 2013, my husband sustained injuries to his face & nose & was rushed to hospital. His injuries required hospitalisation for 3 weeks at Mulbarton hospital, which is a NETWORK hospital! it has now come to my attention that i am responsible for doctors accounts because ...
Our medical aid is with Medihelp. We missed one premium in November 2013. After November they deducted for December and January 2014. We are not in the position to pay the full monthly membership fee of R 2238 in one payment. In the beginning of January we called the Medihelp Call Centre to make ...