I refer to my complaint to date I have had no feedback from Medihelp. I have received their latest statement and Lancet have still not been paid even after being told by an agent that I must ask Lancet to resubmit the account again and quote reference number. None of my queries have been sorted out ...
I just went trough all my email looking for the mail with the due date to change options. I found nothing. I also looked through them looking for the email that inform us about the change in our subscription also found nothing. On the 27 December I've written a letter to change my options from ...
I am a Provider (Psychologist) who work with many medical aids. Medihelp provides the worst service of all the medical aids which I claim from. With any other medical aid, when a member is in hospital, you enter a code and as a psychologist they pay you from the hospital benefits. NOt medihelp. You ...
Medihelp do not respond to emails. I have an ongoing problem with their claims department regarding my accounts. I am registered under oncology and all my accounts have the correct ICD 10 code. I have nothing left in my "day to day" benefits but most of the time my oncology claims are ...
On 16 July 2012 I gave birth to my daughter and she became very ill. the doctor order blood tests from Lancet, all whilst I was still in hospital. Any accounts during my hospitalization should have been covered by Medihelp as they claim to cover 100% hospital expenses. Lancet contacted me a few ...
Once again my statement has been proven nobody knows how to help a client/customer/member. I am trying to join Medihelp medical scheme but are at this moment in time very negative. I wanted to make my joining date today but was told I can not they only work with joining dates of the 1st of each ...