I had to cancel my flight booking with Mango Airlines due to unforeseen reasons, and it was probably my fault for not reading the fine print, but it is totally unacceptable that Mango Airlines does not give any sort of refund on flight cancellations. To top it off they cannot even keep your flight ...
Hi Mango, As per the mail I sent to your enquiries desk, your online booking facility incorrectly allocated seats for which I paid to book. I paid the seat selection fee and chose seats 4B and 4C for both journeys (jhb->cpt->jhb). Upon receipt of the booking confirmation, I noticed that the ...
Roughly one month ago i booked a ticket from Mango Airlines via their online service, a few days later the charge went off on my credit card, but then 2 days later it went off again. Been charged twice for the same ticket, i went to my bank who then called the Mango refunds department and and, ...
I booked a flight for my sister who lives in Durban (for her 40th) to fly to visit me in JHB. She arrived without a hitch. When she left to go back to Durban, she was checked in fine, but as he was about to board the plane, she was asked by ground staff to see the credit card that was used for the ...
On the 3rd of January 2013 my sister-in-law and I were booked on flight JE412 from Cape Town to Bloemfontein with Mango. On our way to the check in counter, my sister-in-law had a nasty fall and sustained quite an ugly wound on her brow. We would just like to thank the two male medics of the Cape ...
I booked my wife a ticket to cape town 20 minutes ago. I accidentally typed in my surname, forgetting her id still bears her maiden surname. MANGO airlines want to charge me 200 rands to change a surname. Thats ridiculous considering i am not altering or changing passengers, travel time or id no. i ...