I dealt with Whitey Selana regarding an issue (which now has been sorted but his assistance). Mango must however know that employing someone like Whitey to deal with your customers is creating a terrible name for Mango. He has written me unsigned letters in which he refused to answer the questions ...
Our flight from Cape Town to JHB was doomed to be nightmare with our one year old baby screaming his head off from the word go. Every single one of the air crew members assisted us in all ways possible. We were in their way, irritating fellow passengers and not coping at all but they just kept ...
Email with complaints sent 7 Jan 2013 to [Email Removed] and 1 Feb 2013 to [Email Removed] No feedback. Flight JE 705 Jan 1st 2013 delayed for 3 hours. On takeoff flight aborted due to technical difficulty. Surely this fault was apparent when flight landed bit earlier. My seat covered in food ...
I've been booked a flight with FlyMango via the internet to fly from JHB to Cape Town and there was no problems with the booking made. When I book my flight back from Cape Town there is problems with my booking. The amount went through my account and on their side it show I've cancel the booking, ...
Once a month I fly between cape town and durban to visit family and friends. The last 2 return trip, Mango has landed early 3 times and landed on time once. The time we landed on time, a passenger had delayed take off by 25 minutes yet the pilot made up for this delay in the air. Thank you Mango! ...
The level of service I have received from mango airlines is nothing short of pathetic. On their website they have a payment option that lets you use your card number and pin via cell phone banking to make payment. The payment takes a couple of days to clear if you're with another bank. Mango ...