My complaint is regarding the way Mango Airlines has dealt with my baggage situation. Two bags were not delivered to King Shaka int. last Sunday apparently due to the aerosol can in my bag. There was no can of sort in my bag however. They claimed to have informed me of the can and asked me to ...
I booked a flight from Durban to Johannesburg for 18:50 with Mango 4 which i paid R545, arrived at the checkin at 18:35, where i was told that i had missed my flight. I was directed to Guest Services where i spoke with a consultant named Mamokete Matsunyane, who instead of explaining the reasons ...
ON THE MORNING OF THE 26TH OF JANUARY 2013, I TOOK TRUST TO MANGO AIRLINES TO TRANSPORT ME FROM JOHANNESBURG TO DURBAN. ON ARRIVING AT DURBAN INTERNATIONAL AIRPORT, I FOUND THAT THE LOCK ON MY BAG WAS BROKEN, AND MY BAG WAS TAMPERED WITH. I WAS UTTERLY DISGUSTED AND EXTREMELY UPSET!!! WHAT GIVES ...
My husband and I travelled from or tambo to king shaka International on the 22-01-2013. My husband's luggage was tampered with and it was quite obvious that someone had tried to open the locks on his bag and in the process damaging the lock.it is disturbing that there are staff working at the ...
I am incredibly disgusted with Mango Airlines and will never travel with them every again. In addition to this Shoprite Checkers should stop trying to be the counter for every kind of purchase when they cannot actually provide a decent service. This complaint will be contained in a different ...
Had to wait an hour and a half just to get to second position in the line. After a futher 20 minute wait I eventually put the phone down because the call was costing me a mountain of airtime. Never even got to speak to an agent. Completely unacceptable customer service! :( ...