I requested Mango to change the names and dates for 2 tickets to Durban/return. I was charged R720.00. How can they explain this. There is no massive effort involved and there is no upheaval in the company. All that is required is entering the information via the key board. ...
I had a flight to PE on Sunday (3 February) and I was flying back the next day. The Mango staff at OR Tambo gave me no problems and I have no complaints, but the staff at PE airport were lovely. It's about three weeks later and I still feel like I was treated like a business class or first class ...
Our recent trip to the Cape Town tens was made 100 times easier by Sakhile Mashiyane. We did a group booking for 25 people 3 months prior to the event. We had a number of changes to our bookings and we was more than accommodating every time. thanks very much Sakhile ...
THE HEAD OF STAFF ON FLIGHT JE 138 ON THE 22ND FEB WAS SO PROFESIONAL, NO NONSENSE ATTITUDE BUT CUSTOMER SERVICE OF THE HIGHEST STANDARD-SHE IS AN ASSET TO THE COMPANY ...
I purchased a ticket for my mom, whio was due to fly from Lanseria to Cape Town, on 30 Dec 2012. On 28/12 i called the book a wheelchair for her as she has severe arthiritis. I was told that here were no wheel chairs available for that specific flight. They offered to get her onto another flight 2 ...
I recently tried to book a return flight from Cape Town to Lanseria with my Edgards account Card, and after a few failed attemps on the Internet due too them stating that the Card info was wrong, I tried booking via the call centre. The first time I held on for a long time at reservations, and so ...