On 24th September, the 17:50 flight from Johannesburg to Durban was cancelled. It was only on arrival at the airport and check in that we were notified that the flight was cancelled. We were told that the next flight was at 19:40 and that a seat will be available there. THIS IS UNACCEPTABLE!! Not ...
I am very disappointed in the service I received from Mango last Saturday. I was flying with my sister who is 6 months pregnant and so a hassle free, calm check in experience would have been appreciated. We attempted to book in on Fri 20 Sept and that system wasnt working. We attempted to book in ...
On Thursday I was supposed to board a plane to Durban and my ticket was purchased in Durban by a Production Company that I was supposed to work for. I missed my Flight and went to the Guest Service Desk for help with the next plane arrangement. I was told to produce a credit card that purchased the ...
I made a booking in 2012 for a holiday to Cape Town. Unfortunately, due to an illness in the family, I had to postpone the flights; and booked over Two Oceans in 2013. Unfortunately, at the time, the same family member went into ICU and I had to cancel the holiday. When I contacted Mango about this ...
I was on board the MANGO flight JE271 Sunday 22 September 2013 from OR Tambo to King Shaka Durban departure time 19:40. My bag arrived with the lock being broken! A few personal items were removed from my bag. The service received from Mango was absolutely shocking! The call center basically told ...
Firstly how are the emergency seats almost always booked out when im unable to book that row 14 or 15 online? At checkin they have various nonsense reasons and always a story. Secondly the reason im there 3 hours before a flight is too get an emergency exit seat be first to check in and have my ...