On the 07/10/2013 i checked in at the OR Tambo airport at 17:10 and my flight was for 17:50 and while waiting in the queue I reached the counter at 17.25 to give in my bag and I was told sorry our check in is closed for the flight your supposed to be on, but the plane has not left yet as you still ...
My brother boarded the Mango Flight this morning leaving Durban to Cape Town @ 8:45. When he got in Cape Town he did his unpacking and to his surprise, his Nike takkies was missing. I have flown up and down with Mango, and never experienced anything like that. We would think our luggage is safe? I ...
I used Mango Airline on Monday 30 September 2013 Flight no: JE165 from OR Tambo to Cate Town. We were supposed to take off at 18H30. We only took off at 20H00 and I received the sms that there are going to be a delay the next morning at 08H00. It happened twice in the past that I was 2 minutes late ...
I just wanted to thank mango and their staff for accomodating us (baby and family) while we travelled to Durban on holiday. It was a little chaotic with bags and baby and the staff were friendly and helpful. i will be flying again next week, and i hope i have a good experience again. keep up the ...
I tried to make an online booking for a flight to Durban and paid via their SID portal by EFT for R1242.50. The money came off my account but the portal gave me an error message, that the transaction didn't go through. I immediately called the call centre to try and resolve it. After numerous calls ...
I did a charge back with F&B on a flight that I booked... F&B confirmed telephonically with Lebo from Mango and confirmed that Account department will pick up the reversal and the flight will be cancelled. This has not happened and I been charged twice for the same flight. Your Customer ...