I requested a cancellation via the enquiries email address due to NOBODY answering the phones to assist. this was done well ahead of flight time and a cancellation was requested. proof of all communications was sent to them and they just ignore you and then promptly say read the contract ...
I am so frustrated! I had a booking to fly from ct to jhb this past January, but I had to fly up early on a different airline since there was no availability on mango. So I called the help line and a very nice and helpful gentleman said I must just change the ticket as they can't credit me - so I ...
I booked a flight leaving Jhb 27Sep at 6.45am and ret 30th at 12.05pm I got to the airport at 6.22am on Fri morn only 2 be told by a rude lady at the counter that the gates had closed 2 min ago. There was still 23 min left bfore the flight cud take off so I suggested that I cud board the flight ...
I have made a booking this morning with Mango Airlines for a flight to Cape Town for the 12Th of NOVEMBER ONLY. 3 hours later when I arrived at the office I was told by my company that I cannot take leave, as an urgent project came up, and I will have to work that specific time. My leave was ...
I was booking a ticket on Mango Airlines and i found the two tickets i wanted. I then proceeded to fill in the details for payment. I filled in my Fiances details as it was his credit card. I then clicked book and got confirmation of the booking. I realised the details for the flight were his and ...
Seems like being at the airport 35 mins before departure time is not good enough. The people at the booking desk was so unhelpful by just saying booking is close. I have traveled on many occasions with other airlines and this has never been an issue. They service was awesome compared to MANGO ...