I bought a ticket for a friend in Cape Town to start work up here in Gauteng next month. He phoned me and stated that the company would like him to start Monday, I misunderstood it to mean Monday 28 Oct seeing as how he would've started 1 Nov. So I make the change and pay the fee to have the change ...
On Thursday morning (14/10/2013) I was bookend on the 6:30am Mango flight JE123 from Johannesburg to Cape Town. I arrived at the airport a full hour before the departure time (5:30 am) and went straight to the Mango check-in queue. I stood in line for 30 mins and when I wanted to check in at 6:00am ...
On the 28th of Feb 2013 I had money deducted off my account from Mango airlines. After many emails and hours on the phone at my expense I have been fighting for my money back because of activity on my account. When chatting to the operators and call centre they ask you to send an email about your ...
Mango cancelled our early flight on Sunday via sms at 20h45 the night before. i called the call centre who said we should come in at same time and would be put on another flight at same time. once there at the crack of dawn told there were no more flights. If they had said no flights would have ...
I booked a flight (JE242) on Mango's website and opted to chose own seat for R35 per trip, i.e R70-00 fee added to the bill. I received confirmation of such on 17th September, which was paid cash at Checkers. 29th September, upon booking in luggage (almost an hour before flight) at airport teller ...
Good day, I am regular traveller, myself and my partner were on a flight from CT to ORT on 6/10/2013 with Mango and we could not find a single space for our carry on luggage in the overhead compartments as numerous people had brought LUGGAGE as carry on, a gentleman tried to move one out of two ...