HI there While booking ticket for a flight, my partner and I attempted to get the same flight, however I wanted to use momentum points. We initially logged in with my details, then logged out and logged in with her details to book her flight. All her details were entered, even her credit card ...
I have been trying to confirm the booking of my flight for 3 weeks. Have received absolutely no joy! Mango never responded to my telephones or emails. They had a problem confirming the payment via my Edgars Card. I was promised on every occasion that i contacted Mango that someone would return my ...
I had booked a flight to visit my parents in April 2013, however my father passed away suddenly in March and I had to book an emergency flight for the funeral. I cancelled the Mango reservation KTJKJT and the call centre agents directed me to fax over a copy of the death certificate, which I did. A ...
My elderly aunt called to say she had heard Mango is offering a discount to pensioners on selected flights on Tuesdays and Wednesdays on calls through their call centre. I called on her behalf and the quote was R4297 return for 2 pensioners including the discount. This seemed quite expensive so ...
We have just returned from Thailand, when we booked in at Phuket air port our total weight for our luggage was 38.8kg's. The same weight we got when we weighed our cases at the hotel. When we got to OR Tambo to book in, your scales showed we were 8kg over. Can anyone at Mango explain why your ...
I was flying on 21 October 2013 at 16:25 from Lanseria to Cape Townon plane JE705. The flight was good on the whole until the descend where the captain or the plane had a malfunction in the depressurising of the cabin. My ears, and face felt extremely compressed and in severe pain. Moreover as I ...