We sold our property in June 2013, and was told our money will be refunded at the end of September, due to their financial year end. Early December i contacted Cecil and was told that my file has been closed and are in storage in a garage. After many phone calls by myself i was eventually told that ...
After posting my last complaint about Lumic, I received a very rude phone call from the owner/manager moaning at me at stipulating that should I have an issue I should of taken it up with her as her company's reputation is at stake. After explaining that I did ask to speak to management and was not ...
After making a complaint the last time on HelloPeter, the MD (Michelle Persson) of Lumic Property Consultants contacted me. She sighted that I should have raised my concern to senior management (seems like this is her standard response to complaints), but I copied her on my my complaint emails (she ...
Emailed Lumic on the 1st/2nd Nov to communicate that I had not received levy statements for my property in Alinta. Was told that there was an error in the generation of statements and that the physical statements were incorrect and once rectified, they would be emailed to me. After many more phone ...
My wife and I are letting out a unit in The Kanyin, which is managed by Lumic Property Consultants. We pay the exact amounts on the levy statements every month with out fail. Last week Wednesday I received an SMS stating that my October levies have not been paid and my TPN rating has been adversly ...
My unit at Southdowns Estate was sold in March this year and the sale registered on 18 July 2013. To date Lumic has not paid out the amount owed to me. I cannot understand why i have to pay the Home Owners Fees immediatly but it takes Lumic over 3 months to refund the levy payout. The only time I ...