My unit at Southdowns Estate was sold in March this year and the sale registered on 18 July 2013. To date Lumic has not paid out the amount owed to me. I cannot understand why i have to pay the Home Owners Fees immediatly but it takes Lumic over 3 months to refund the levy payout. The only time I hear from them is when I contact them to to find out about my money. The last time they told me the refund will take place with the next levy run which was over a month ago. THIS IS TOTALLY UNACCEPTABLE!!! I tried to phone this morning and the computer answers to tell me that they are closed giving me business hour from 9:00-17:00 but I phoned at 10:30.
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