I have taken out an Income Protector from Liberty Life quite some time ago. The purpose of an Income Protector is to supplement or replace your salary in case of any unforeseen incidents. At least that was what I thought and were told. I was in a motorbike accident on the 21st of May. Up to date I ...
Policy matured. All necessary documents completed and sent to Liberty. Everything in order and Liberty acknowledged receipt and confirmed date of payment. Promised payment within 24 hours but nothing done and Yolandi was mailed to query this but no response or feedback My payments have been on time ...
After never seeing a consultant on my portfolio, Zodwa stepped into my life yesterday. She is a caring, awesome lady who really know how to connect with people. Thanks a lot. ...
On the 4th July 2013 I went to SARS to file for my returns and and after a day I got a call from SARS requesting supporting documents for the pension money that I transfered from Liberty to OM. I approached Liberty and they told me I'll only get it on Monday 15 July 2013 and they'll submit it ...
I have reported this matter 4 times to the mall management and it simply will not stop. When one walks in the isles at the mall the sales personal of this Aqua skin products actually comes to you, invades your personal space and tries to sell the products in a very very aggressive manner. Today ...
So after having my last complaint resolved after 3 months, Liberty comes up with another mistake on my policy. I was quoted R371.14 to change my policy but now get billed R451.17 (R225.85 in two payments). I will not bother submitting an internal complaint because I am not waiting another 3 months ...