The guys at Kulula call centre are fantastic. They take queries on merit and give you ACTUAL INDIVIDUAL service, I am so impressed and chuffed with Lindile and the other call centre ladies I could shout it from the roof. Well done guys, way better than other call centres I deal with, on response ...
My dogter het vir my en my vrou via die internet geboek op Kulula - sy het ongelukkig my vrou se noemnaam gebruik met bespreking in plaas van haar doopname. Nodeloos om te se met inboek was daar toe groot probleme - die inboekagent het geweier dat sy vlieg op die huidige kaartjie. Hy het aanbeveel ...
I had booked online as I have always checked on line (please refer to historic data with SAA and Mango and Kulula) on the 6th October 2013, flight number 516 return from Durban. I arrived at Lanseria international at the Kulula boarding to print my boarding pass (as I always check on line) at ...
Was booked on the 21h50 from King Shaka to Lanseria yesterday, the flight only left at 23h45. Nobody gave me any reason for the delay at the counters or check-in. I only found out from other passengers that there was an issue with fuel. If Kulula knew this issue through the day why did they not ...
On 22nd August, a reservation was made for 2 x pax CT to JHB but before the transaction could be completed, the computer system crashed. no message was received from Kulula, in the absence of which, it was assumed that the original transaction had been aborted. on the 24th August, the reservation ...
Last night, Friday 11/10/2013, on route to Lanseria airport to drop off my sister, who was scheduled to fly to Durban at 9:35, we received a text informing us that the flight had been delayed by an hour at most, so it wasn't too bad. We decided to just check her in. When we checked in, we were ...