I posted a report (nicely) regarding my flight experience from JHB to Cpt Town MN133. The cabin pressure and temperature was NOT right. My feet were swollen for two days! I get the UNACCEPTABLE response of 'we try and accommodate all customers temperature needs'. KULULA- THERE IS SOMETHING WRONG ...
Contacted Kulula regarding a name change, because one of the guys can't go anymore regarding family responsibilities. We as a Business always use Kulula, but unfortunately we will NO LONGER make use of you guys!!! Your call center is so unfriendly and doesn't want to help... The lady who spoke to ...
Hi, I booked a flight on Kulula and I received a discount since I am on Vitality. I want to change my booking now and I am told I have to pay R450. I do not have a problem with the change fee but why is it that I do not get discount on the new booking? Cand someone please explain? It is as good as ...
I booked a kulula flight for 2014 at Checkers Eastgate but I made a mistake in the date [ one day ] The Checkers service was appalling. I was told to contact kulula myself. I sent an e-mail to kulula with the details simply requesting the protocol for changing dates. There was no reply to this mail ...
I have flown this flight on numerous occassions and it has never been on time. It is always late for what ever reason and this is now not acceptable. I fly home to Durban every week and on Friday 15 November this was the last straw. This flight is always delayed and the excuses range from technical ...
I booked a flight for my frind using my credit card. I then mistakenly put my name under passanger. I called Kulula to just change the name of the passanger which was not myself. They refused and told me they cant make name changes. I was then informed I will loose my money as the ticket was not ...