Hi Kulula. Just want to know why can you make Name Changes to a existing flight??? Last year you could still make name changes!! So you give me 2 options: either cancel your flight and loose R2100.00 or change it to another date! I really don't want to change the date, because I will be leaving ...
We had to cancel our family holiday due to my wife being uanble to fly due to medical reasons. Kulula has only refunded me with R490 and not the whole amount. This is against the consumer protection act! We as a family will not be able to fly during 2013 due te the birth of my son during August ...
On 28/01 i wrote a complaint as no one at Kulula could help resolve a mistake made on their part which ended up costing me R1500. Now 3 months later and so many promises from Kulula to get a supervisor to call me i still wait. It has now become an absolute joke that they cannot sort out a simple ...
I listen to radio quite a lot. I also travel with [URL Removed] quite a lot. So when I heard the controversial radio ad currently on air, it didn't irritate because it might be somewhat. It irritated me because its really. Work harder, you can do better. ...
I tried to book a flight with discovery vitality through Kulula. The system rejects me at the paying stage. I try twice. I get no error messages, just a system time out. The third time I try the price has gone up. I call customer service who tell me it is a discovery problem and they cannot help me ...
Friday: 22Feb flight: 517 hla to dur at 9:25pm On Friday when I went to lanseria airport to check in, I was told sorry the flight is fully booked... FULLY BOOKED... so??? I paid for my seat in January already which cost me R1156.00!! Not a small amount for a reason of the flight is fully booked. ...