I booked and paid for a ticket on 8 April between EL and JHB. I was then told that the ticket was not paid and I bought a second ticket because I did not have proof with me. On my arrival in JHB I provided Kulula with the details and after long discussions got a commitment from them to refund my ...
Long queues and not a single person at the bag drop counters. What is the point of offering the self check in facility if airport is inadequately staffed to help the customers? ...
Excellent, super efficient and great customer services by MRS Siebrits, MRS Mcallister and MRS Khan who are the the most valuable and Sentimental assets to comair. I will cast my comments publicly on this website to say the CR team of comair is the best cr from all airlines in South Africa in ...
I book most of my flights with [URL Removed] and British Airways and am also a Discovery member linked to the ailines. I am in Cape Town on business and wanted to change my return flight by extending it with a day. Whilst online, the website communicates that flight changes can not be done online, ...
Kulula flight 493 from Lanseria to Cape Town on Sunday 7th April - NO SICK BAGS . Our 5 year old son puked his heart out and a mad scramble ensued in search of for sick bags - but alas not one to be found. I was wondering if I should travel with my own life jacket in the unlikely event we fly ...
On 5 April, I booked my flight to Durban and back (31 May - 9 Jun). I took the additional insurance offered on the website by checking the box. They make this look like if there is any change required for whatever reason, the only cost will be the additional cost of the ticket if there is a ...