My wife, with my 91 year old aunt, flew from Cape Town to Lanseria. Flight MN476. I requested a wheel chair, and waited with bated breathe, as there are normally problems with this type of request. Kulula just took it in their stride and my wife said that the service was EXCELLENT. They took my ...
I tried to purchase a ticket on 26 March 2013. I confirmed the purchase, got an SMS from the bank to say the transaction had been approved and the website told me there had been an error and no ticket was issued. I called the call centre immediately, who referred me for an authorisation number to ...
I was booked on the BA flight from cape town to OR Tambo. The BA flight had problems and was indefinitely delayed, I had to catch a later flight where I lost a day at work no work no pay. I had also needed to make alternative arraignments for pick up because flight was moved from a BA flight to ...
Booking online by my brother in law for return flights Lanseria/Cape Town, which included me. Booking was made on my nickname and not my registered names. We were advised that booking name can't be changed to match his registered names as per ACSA's regulations. I do not see why a ticket can't be ...
Flight booking: online Booking was made by my brother in law. My nickname was entered in the passenger details. However my names according to my ID book differs, which only a few people know as I am know by my nickname by most people. He therefore made a bona fide mistake. [URL Removed] refused to ...
I had a flight, MN517, from Johannesburg To Durban on Friday night at 21:35. upon arrival we were told that the flight was delayed until 22:00. At 22:00 an annoucement was made that the flight will be delayed once again. Constant delays and annoucements of apology to due the "slight ...